Our Terms

Sidstar provides its clients first class professional services at a realistic investment.

We offer a complete money back guarantee.   Should Sidstar fail to provide the service for which we were engaged, then your Professional Fee will be returned!

There are three different methods for engaging our services.  Remember, you  work only with our Principals. These methods are:

*        Fee for Service

We mutually identify the scope of the assignment and charge our standard rate which is billed monthly, one month in arrears.

All other costs such as travel, postage, etc., is billed monthly at cost. Our preference, where travel costs are incurred, is that they be arranged through our client's own travel provider.

*        Project/Workshop Fee

We provide a firm quote, based upon the scope of the project/workshop.

An assignment establishment fee of 33% of the total fee, is required at the time of acceptance of our quote.   Further payments become due at various set periods or project markers, which are always specified in our quotation.

All other costs such as travel, postage, etc., is billed monthly at cost. Our preference, where travel costs are incurred, is that they be arranged through our client's own travel provider.

*        Preferred Client Retainer Fee

A limited number of clients, especially those who seek strategic advice and who do not have the permanent resources on staff, prefer to pay an agreed monthly Preferred client retention fee.

These Clients, within the USA, Canada and Mexico are able to call an assigned 1-800 number and receive specialist answers and/or advice to their issues, usually the same working day.  The fee varies dependant the number of the number of days assigned per month.   Assignments in excess of the estimated time usage in each yearly period are charged at our standard professional rates.